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Business Analyst and Training Intern (ID: 100041) for Fall 2012

Agency/Facility

Office of Information Technology Services

40 North Pearl Street
Albany , NY 12207

Division/Unit: Business Technology & Optimization

 

Web Site: www.cio.ny.gov(New Window)

 

Proposal Information

Description:

- Support the communications and customer training of the Information Technology Services' Information Technology Service Management roll out for Service Request, Change Management and Incident Management.
- Create training material based on the analysis of the system and customer needs.
- Conduct customer orientation session and assist with training system managers.
The office hours are Monday through Friday, 7:30 a.m. - 5:00 p.m.

 

Skills:

Writing

Research

Portal Design

 

Internship Areas: Communications/Public Relations, Information Technology

Logistical Information

Payment? Paid

Number of Hours: 30 or more

Location: Albany

Number of Interns Needed: 1

Desired Candidate Profile

Preferred Standing Graduate Student

Minimum Standing: Graduate Student

Degree Concentrations: Business Administration, Information Technology

 

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